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This policy explains what information six6e collects when you use your account, how we store it, and what choices you have over it. Access to our platform depends on your local law and eligible regions — read this page carefully so you understand your rights before you proceed.
When you open an account with six6e, we collect the details you provide during registration — your name, contact information, and the payment method you choose to connect, whether that is Nagad, Rocket or bKash. We also collect records of transactions made through your account wallet, session activity logs, and the device and browser type you used to access the platform. We collect this information to operate your account correctly, process wallet activity, respond to support requests and detect unusual account behaviour. We do not collect more than is reasonably needed for these purposes. If you make a deposit or withdrawal using a local payment method such as Nagad or Rocket, the transaction details — amount, reference number and timestamp — are stored in your account history and retained for the period required under applicable record-keeping obligations. The current state of your transaction records is shown in your account dashboard after login. We do not sell your personal details to third parties for marketing purposes. Where we share data with service partners — for example, payment processors handling your Nagad or bKash transfer — we do so only as far as necessary to complete the service. Data sharing of this kind is governed by agreements that restrict those partners from using your data for any other purpose.
Transaction references, amounts and timestamps from your Nagad wallet activity are stored in your account record and accessible from your dashboard after login.
Rocket payment details connected to your account are retained for the period required by applicable record-keeping obligations and visible in your transaction history.
If your account is connected to a bKash wallet, the linked number and related transaction entries are stored securely and used only for processing your account activity.
We log device type, session timestamps and access patterns to maintain account security and identify activity that falls outside your normal account behaviour.
This policy applies to the six6e platform and covers how we handle information collected through your account on this site. It does not extend to third-party services you may reach through links we display. Understanding the boundaries helps you know exactly when this policy protects you and when another organisation's terms apply instead.
Any information you give us when opening or updating your account — including your contact details, identity verification data and login credentials — falls fully inside this policy. We are responsible for how that data is stored and used.
Payment activity through your account wallet, including deposits and withdrawals made via Nagad, Rocket or bKash, is covered by this policy for the portion we handle. The payment processor's own terms govern their side of the transaction.
Session data generated when you access games or browse the platform is collected by us and covered here. Game studios such as Pragmatic Play or PG Soft receive only what is necessary to load a game session — not your full account profile.
Links to external sites, third-party payment apps or services outside the six6e domain are not covered by this policy. Once you leave our platform, the privacy terms of that external service apply — we have no control over how they handle your data.
You have real, actionable choices over the information we hold about you. Reviewing your account data is the most straightforward starting point — your transaction history, linked payment methods and registered contact details are visible in your account dashboard after login. If you notice an error in any stored detail, you can request a correction by contacting our support team directly; we will review the request and update the record where the correction is valid. If you want to know exactly what categories of data we hold about you, you can raise a data inquiry through our support channel, and we will respond with a summary. Should you wish to close your account and ask us to remove your data, note that some records may need to be retained for a period under applicable legal obligations — we will tell you clearly which records those are and how long they are kept. Eligibility for each of these rights may depend on your local law and the region from which you access the platform.
Log into your account dashboard to see the data currently stored — transaction history, linked wallets such as Nagad or Rocket, and registered contact details are all visible there without needing to contact support.
If your registered name, contact number or linked payment method shows an error, reach our support team through the contact page. We will review the correction request and update the record if it is valid.
You can ask us to summarise the categories of personal data we hold on your account. Raise this through the support channel; we aim to respond with a clear, specific summary rather than a generic policy excerpt.
Requests to close your account and remove stored data can be submitted to our support team. We will confirm which records are eligible for removal and which must be retained under applicable record-keeping obligations.
If any part of this policy raises a question — about how your data is stored, how your Nagad or bKash wallet details are handled, or how to request a change — our support team is the right place to start. We handle policy-related contacts through the same channels as account support, so you do not need a separate route.
Open the live chat from any page on the six6e platform. This is the fastest route for account-related privacy questions — tell the agent you are raising a data or privacy matter and they will direct it to the right team.
For written privacy requests — data summaries, correction notices or account closure — send your query by email through the contact details listed on our support page. Include your registered account reference so we can locate your record.
Many privacy actions do not need a support contact at all. Your linked payment methods, registered details and transaction records are visible and partially editable directly in your account dashboard after login.
We apply a range of technical measures to protect the information stored in your account. These include encrypted data storage for sensitive account details, session controls that log you out after a period of inactivity, and access restrictions that prevent your account records from being viewed by unauthorised staff. Cookies are used on the platform to maintain your session state and remember your preferences between visits — you can manage cookie settings through your browser, though disabling certain cookies may affect how your account dashboard loads. Data is retained for as long as your account is active and for the period required after closure under applicable legal obligations. To request changes to stored data or ask how long a specific record is kept, contact our support team through the channels listed on the support page.
Account credentials and linked payment details — including your Nagad and Rocket wallet references — are stored in encrypted form. Access to these records within our systems is restricted to authorised personnel only.
Cookies help us maintain your login session and load your dashboard preferences correctly. You can review and adjust cookie permissions through your browser settings; the impact of each cookie type is described in your account settings page.
We keep your account data for as long as your account remains open. After closure, certain transaction and identity records are retained for the period required under applicable legal obligations — we will confirm the specific timeframe on request.
To correct, review or request removal of stored data, contact our support team by live chat or email. Include your account reference number so we can locate your record and respond with a specific answer rather than a general one.
The questions below cover what we are most often asked about how this policy works in practice. If your question is not listed here, contact our support team directly.
We collect the details you enter during registration — name, contact information and your chosen payment method. We also log session activity, device type and transaction records tied to your account wallet. We collect only what is needed to operate your account and respond to support requests.
Yes. If you use Nagad or Rocket to fund your account wallet, the transaction reference, amount and timestamp are stored in your account history. These details are visible in your dashboard after login and are retained for the period required under applicable record-keeping obligations.
You can view your transaction history, linked payment methods and registered contact details directly in your account dashboard. For a full summary of all data categories we hold, raise a data inquiry through our support channel and we will respond with a specific account-level summary.
Contact our support team via live chat or email and let them know which detail needs correcting. Include your account reference. We will review the request and update the record where the correction is valid. Minor changes to contact details may also be editable directly in your account settings.
When you open a game session, only the data needed to load that session is passed to the studio — not your full account profile or payment details. Game studios receive session-level information only. We do not share your registered contact details or wallet references with them.
After account closure, some records — particularly transaction history and identity verification data — may need to be retained for a period under applicable legal obligations. We will confirm which records those are and how long they are kept when you submit a closure request through our support team.
This policy governs how six6e handles data collected through the platform. Whether you are eligible to access the platform at all depends on your local law and the eligible regions defined for this service. We recommend reviewing your local legal position before opening an account.